🐾 Terms & Conditions of Hire 🐾

Introduction

These Terms & Conditions (“Terms”) apply to all bookings made for the hire of Winnie’s Walkies (the “Field”).
By booking and/or entering the Field, you agree to abide by these Terms.

Bookings & Payment

  • Bookings must be made in advance via our online system.

  • Full payment is required at the time of booking.

  • Bookings are non-transferable.

  • Prices are displayed on the website and may change from time to time.

Cancellations & Refunds

  • Cancellations made 24 hours or more before the booking start time will be refunded in full.

  • Cancellations made within 24 hours of the booking start time are non-refundable.

  • No refunds are given for no-shows.

Use of the Field

  • Hire is for private use only, during the booked slot.

  • Entry and exit must occur promptly within the allotted time to avoid overlap with other users.

  • Maximum of 6 dogs* per booking (unless otherwise agreed).

    • *For banned breeds, a 1:1 handler-to-dog ratio applies replacing the 6 Dog maximum.

  • All dogs must be vaccinated and free from contagious conditions.

  • Dogs must remain on a lead in the car park until safely inside the Field with the gate secured.

  • Owners must clean up after their dogs and dispose of waste and rubbish in the bins provided.

  • Aggressive or out-of-control dogs are not permitted.

  • Owners remain fully responsible for their dogs and behaviour at all times.

Facilities & Safety

  • The Field is enclosed but you are responsible for checking suitability for your dog(s).

  • Obstacles are provided for dog use only. Winnie’s Walkies accepts no liability for injury arising from human use of obstacles.

  • Children are permitted but must be supervised at all times.

  • The Field may contain uneven ground, mud, water, or natural hazards. Enter at your own risk.

  • While we check the Field and fences regularly, issues can occur. Please report any concerns immediately to hello@winnieswalkies.com.

  • Maximum of 3 vehicles per booking are permitted in the car park. Motorised vehicles are not allowed inside the Field itself.

  • No smoking, BBQs, or fires are permitted anywhere on site.

Banned Breeds

We welcome banned breeds, provided all legal requirements are strictly followed. This includes (but is not limited to):

  • Registration with the Index of Exempted Dogs (IED).

  • The dog being neutered and microchipped in line with government rules.

  • The dog being kept on a short lead and muzzled in the car park.

  • Only being let off-lead/unmuzzled once inside the secure Field with the gate shut.

  • Returning to a lead and muzzle before re-entering the car park.

  • A 1:1 handler-to-dog ratio at all times, with handlers over 16 years old.

Full government guidance: Gov.uk – Banned Dogs.

Dog Health

  • If your dog is showing any signs of illness (e.g. kennel cough, vomiting, diarrhoea, contagious conditions), do not use the Field out of respect for other dogs and owners.

Arrival & Departure

  • Please do not arrive before your scheduled start time.

  • Please leave 5 minutes before the end of your session, to ensure no overlap with the next user.

  • Time lost due to late arrival cannot be added to your booking.

Business Use

  • If you use the Field for business purposes (e.g. dog walking services, training classes), you must hold valid public liability insurance covering your activities and clients.

  • Proof of insurance may be requested at the time of booking.

Liability

  • Winnie’s Walkies accepts no liability for loss, injury, or damage sustained during the use of the Field, except where caused by our negligence.

  • Owners are responsible for their dogs’ actions and any damage caused.

Termination

We reserve the right to refuse entry or terminate a booking without refund if these Terms are breached.